Quality & Accreditation

The NeuroSpine and Pain Surgery Center opened February 1, 2007, to serve patients. It is licensed by the Indiana State Health Professions Board and the Indiana State Board of Health. The Center is enrolled as an authorized Provider of Service by the U.S. Government Center for Medicare Services. Applications for national accreditation are pending with the American Association of Ambulatory Health Care. The Center is owned and operated by the physicians of NeuroSpine and Pain Center in conjunction with Lutheran Hospital of Indiana.

During its initial 33 months of operation, NSPSC has conducted 3,999 cases. The Center tracks a variety of key indexes to measure quality. Among those are:

Most Recent Quality Index Results

Index	Rate of Occurrence
Infections	0.7%
Unplanned Transfers	-0-%
Complications	-0-%
Staff Turnover	-0-%
On-Time Starts	80%
Cancellations	-0-%
Patient Complaints	-0-%
Follow-Up Contacts	100.0%
Medication Errors	-0-%
Patient Falls in Unit	-0-%

The physicians and staff of the Center are dedicated to achieving an optimum possible outcome for each patient. Should you not be satisfied in any way, please contact Todd Tallon, NSPSC Director, at 260.399.4727 or Steve Smith, President, NSPSC Board of Directors, at 260.399.4704.