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Frequently Asked Questions

 How do I reach a nurse?

Your physician’s nurse will give you her name and telephone number at the time of your office visit. She will be your contact person for questions regarding your care and treatment and for prescription refills. Your physician’s nurse will be happy to answer your questions or forward them to your physician if needed. She or your physician will get back to you as quickly as possible.

 How do I get my test results?

In most cases, your physician’s nurse will call you once she receives your test results. If you have additional questions or other issues that you need to discuss with the nurse, please call her directly.

 How do I get my prescription refilled?
Routine prescriptions will be refilled only during normal office hours. Please make every effort to monitor your medications so that you do not run out of medicine after office hours or on weekends.
 
Your physician may not always be available after office hours. The physician on call may feel that he cannot order your medication for you if he is not familiar with your case.
 
Prescription refills may be obtained simply by asking your pharmacist to contact our office, or you may call the center between 8:30 a.m. and 4:30 p.m. Monday through Friday and speak with your physician’s nurse. Be prepared to give:
1. Your name
2. Name of your medication
3. The dose of your medication
4. How you are taking it
5. Prescription number
6. The name and phone number of your pharmacy
 
If your nurse is not at her desk, leave a message with this information on her voice mail.
 
Certain medications require written prescriptions and cannot be ordered by telephone.
 
Customarily, medications will not be refilled after normal office hours. If you feel it is an emergency, we encourage you to go to the hospital emergency room nearest you, have the physician there evaluate your situation and, if necessary, contact our physician on-call.  Emergency refills will only be made from the hospital pharmacy, and then only in a limited quantity.
 What is an MRI?

MRI stands for magnetic resonance imaging, and it is a very effective way for the doctor to see inside your body. The MRI scanner is a large piece of equipment that uses a magnet to create clear images of your body. It does this by creating a magnetic field, sending radio waves through your body and then measuring the response with a computer.

See our Glossary for more information

 What is an EMG?

EMG stands for electromyography. This test is performed to measure the electrical activity of muscles. It is important in determining if you are having a problem related to specific nerves, the brain, the spinal cord or a particular muscle.

See our Glossary for more information

 What is an EEG?

EEG is the abbreviation for electroencephalogram. An EEG test is designed to record brain waves. Brain waves are the electrical activities and signals that the brain creates.

See our Glossary for more information

 What is a CT (or CAT) Scan?

CAT is an abbreviation for computerized axial tomography. A CAT Scan is very similar to an X-ray in that the CAT Scan machine uses X-rays to develop 3-D images of your body. It’s a much more comprehensive test than standard X-ray because it captures images of your body in “slices” from many different angles.

See our Glossary for more information

 How do I find your offices?

See our Locations page.


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